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    Fashion DTC

    Discovery & conversion

    Stop leaking demand into a catalog nobody can shop

    Anonymised sector example: paid traffic hit a catalog shoppers could not search and merchandising could not change. The outcome was findability and a conversion baseline — not a replatform.

    FindabilityConversion baselineConstraint first

    The constraint

    Demand was already paid for. Shoppers could not find the right product, merchandising changes sat behind a brittle tool chain, and nobody trusted the funnel numbers enough to decide what to fix first. Leadership treated it as a platform problem. The commercial constraint was discovery and conversion.

    What we did

    We baselined search, merchandising, and the journey before recommending a stack change. SuggestAPI handled discovery intelligence where it fit; Convertmax sat under revenue intelligence so tests had numbers leadership would use. None of that waited on a rebuild.

    The outcome

    Search and merchandising had owners and a baseline. Conversion tests could run against numbers leadership would use. A platform move stayed a later decision, not the engagement.

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